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Customer support
Response time: up to 3 hours
If you did not receive your coins, entered a wrong receiving address, or need urgent assistance, contact us on Telegram: t.me/BinchangeSupportBot. Our support team is online 24/7.
Please use the ticket form below for non-urgent inquiries only.
Customer Support
Response time: up to 3 hoursIf you did not receive your coins during the exchange, entered the wrong receiving address, or encountered any other issue requiring urgent assistance, please contact us on Telegram: t.me/BinchangeSupportBot. Your inquiry will be handled immediately by our 24/7 online support team.
Please use the ticket system below for non-urgent inquiries only. Responses to these tickets may take several hours.
Customer support
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Need to know
Important information before creating an order
- All exchanges are processed automatically
- Exchange rate is fixed at order creation
- Double-check your payout address carefully
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