Customer support

Response time: up to 3 hours

If you did not receive your coins, entered a wrong receiving address, or need urgent assistance, contact us on Telegram: t.me/BinchangeSupportBot. Our support team is online 24/7.

Please use the ticket form below for non-urgent inquiries only.

Your inquiry has been received and is being processed. Please wait for a response at your email address.

Customer Support

Response time: up to 3 hours

If you did not receive your coins during the exchange, entered the wrong receiving address, or encountered any other issue requiring urgent assistance, please contact us on Telegram: t.me/BinchangeSupportBot. Your inquiry will be handled immediately by our 24/7 online support team.

Please use the ticket system below for non-urgent inquiries only. Responses to these tickets may take several hours.

Your inquiry has been received and is being processed. Please wait for a response at your email address.

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Need to know

Important information before creating an order

  • All exchanges are processed automatically
  • Exchange rate is fixed at order creation
  • Double-check your payout address carefully

Latest Exchange

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